Privacy Policy

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At Inner Me, we appreciate the trust you place in us when you choose to visit our website and we take that responsibility seriously. This Inner Me Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit our website or email us.

By “personal information”, we mean information that directly identifies you, such as your name, address, or email address. In this Policy, “Inner Me”, “we” and “our” Inner Me., and “you” means any person who visits our website or emails us.

We collect a variety of types of information. Examples include:

• Identifiers and contact information , such as your name, address, phone number, or email address;
• Purchase or other commercial information , such as the items your purchase, shipping address, and contact information (such as for receipts or order updates);
• Payment information , such as your payment method and payment information (such as debit or credit card number and information), and billing address;
• Preference information , such as your contact and marketing preferences, and brand and merchandise interests;
• Communications and interactions , which may include email messages, chat sessions, text messages, and phone calls that we exchange with you;
• Demographic information , which may include age or birthdate, gender, ZIP code, and other information about you;
• Call recordings including information about your call and that you share when you call us on the phone;

Inferences about any of the information above that may be related to your preferences, or other matters. 

We collect information on our website and emails.

• You provide , such as when you make a purchase, visit or contact us online, participate in a contest or sweepstakes, respond to a survey, engage in a promotional activity, register to attend an event or appointment, apply for employment, or sign up for emails or marketing;
• From social media platforms and networks that you use in connection with our website, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;

We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

• To provide you with products and services , such as to: fulfill your orders and process your payments; process, maintain and service your account(s) and memberships; and to provide you with products and services that we think you will like;
• To respond to you , such as when you: place an order; call us; make a request or inquiry; enter a contest or sweepstakes; complete a survey; or share a comment or concern;
• For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists and salespeople; track and categorize your activity and interests on our website;
• For marketing and advertising , such as to: send you marketing and advertising communications; and to customize the marketing and advertising that we show you;
• For analytics , such as to: understand how you use our website and mobile application; understand how you shop with us; determine the methods and devices used to access our website and improve our website;
• For our business purposes , such as: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; and for any other business purpose that is permitted by law;
• For legal and safety purposes , such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information. We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

• Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses;
• Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);
• Not using the same password on more than one website;
• Not sharing your password with others;
• Password protecting your computer and mobile device; and
• Sign out/log off of website sessions so that your session is closed, especially when using a public computer.

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a Gift Card. Inner Me does not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to manager@inner-me.com so that we can follow up. 

• California Privacy Rights. . California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for the third parties’ direct marketing purposes. Unless you request us to or consent to us doing so, Inner Me does not sell any personal information to third parties for their own direct marketing purposes. California law also provides residents with rights to request access to and deletion of certain personal information, to know whether personal information is shared, and to opt out of the “sale” of personal information. Some California laws also may define “personal information” differently from this Policy.  To learn more about how California law defines “personal information,” please visit Your California Privacy Rights.
• Children’s Privacy. Inner Me does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child under the age of 13 has submitted personal information to Inner Me in connection with our website, and without prior verifiable parental consent, please contact us at manager@inner-me.com so that we can take steps to delete the personal information that she or he provided.

If you provide personal information through our website or mobile application separate from a purchase, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

This Policy is effective July 23, 2020